IT Infrastructure

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IT Infrastructure Services

IT Infrastructure Consulting

We evaluate your current IT infrastructure, elaborate on, and implement a comprehensive IT strategy to keep it fully operable.

Audit your IT infrastructure in line with relevant compliance regulations (e.g., GDPR, POPIA).
Analyze and optimize IT infrastructure management processes based on ITIL principles.
Identify operational issues and security risks and define ways to mitigate them

IT Infrastructure Management

We offer a range of IT infrastructure management services from planning and design of your IT infrastructure to its administration, monitoring, troubleshooting, and evolution. InfoVerge lifts the burden of IT infrastructure management from CIOs’ shoulders, allowing them to concentrate on developing and implementing an IT strategy. We assist with everything from planning and design of your IT infrastructure to everyday maintenance on a remote basis.

Benefits of Infrastructure Management Service

Reduced IT spending - You do not bother about the costs of purchasing enough office space and keeping IT staff up to date with new technologies.
Operational improvement - You get access to technical expertise, cutting-edge tools, and advanced methodologies. What is more, you get a substantial IT infrastructure analysis that helps to detect and eliminate operational issues.

IT Infrastructure Support Services

IT infrastructure support services aim at ensuring stability and high performance of your on-premises, cloud, or hybrid IT environment. InfoVerge offers IT infrastructure support services to keep your infrastructure highly available, reliable, and proactively improved.

IT Infrastructure Support Coverage

Infrastructure Documentation

  • SOPs for change, incident, risk management and reporting.
  • Network infrastructure blueprints.
  • Configuration management database.
  • Infrastructure improvement plans.

User Guides

  • Knowledge Base Portal
  • Manuals
  • FAQs


  • Service level reports.
  • Maintenance reports.
  • Health check reports.
  • Security assessment reports.
  • Incident reports with root cause analysis.

Interested in our Services?

Get in touch to get more info about our managed service and how we can assist you.